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COMPLETED Production : I-Portal Service Maintenance Notification, Saturday - March 28th, 2020

We would like to inform you that all scheduled maintenance activities have been completed..

The event started on Saturday, March 28th, 2020 at 18:00 GMT and ended on Satuday, March 28th, 2020 at 18:30 GMT.


Service Affected:

No impact expected. INTTRA Production Portal (www.ship.inttra.com) will be available during the period mentioned above.




Dear Valued Customer:

The date for the migration of the production environment has been postponed to allow additional preparation time for both our customers
and INTTRA. The revised migration date will be provided in March via an update to this data center migration communication as well as
via our standard maintenance window notification process.

Note: Customers who use IP addresses to connect to the INTTRA platform should make the IP changes by adding the new production and DR
IP addresses to your IP whitelist.

Please note that if you are connecting to INTTRA by E2open via the full URL ftp.inttraworks.inttra.com no changes are needed.


IMPACTED ENVIRONMENTS

• PRODUCTION (PROD)
• DISASTER RECOVERY (DR)

EFFECTIVE DATES

PROD: New IP Address Spaces 12.239.122.0/23
(The effective date for changes to IP addresses will be communicated in March, 2020.)

DISASTER RECOVERY: The effective date for changes to IP addresses will be communicated in March.


ACTION REQUIRED

INTTRA systems will start using the new IP address spaces below on the respective effective dates. You may need to add these IP addresses to your IP whitelist.

Service/URL

PROD Existing IPs Set #1

PROD Existing IPs Set #2

PROD Existing IPs Set #3

New PROD IPs

I-LINK FTP / sFTP
ftp.inttraworks.inttra.com

38.106.80.133

65.51.160.141

8.41.111.133

12.239.122.159

I-LINK AS2 (inbound to INTTRA)
ifg.inttraworks.inttra.com

38.106.80.137

65.51.160.143

8.41.111.137

12.239.122.160

I-LINK AS2 (outbound from INTTRA)
ifg.inttraworks.inttra.com

38.106.80.200

65.51.160.200

8.41.111.200

12.239.122.160

Portal Email Notifications (from INTTRA)
njprodsmtp01.inttraworks.com

38.106.80.200

65.51.160.200

8.41.111.200

12.239.122.161

mail.inttraworks.com

38.106.80.130

65.51.160.144

8.41.111.130

12.239.122.161


CURRENT DR  

Service / URL

DR IPs

I-LINK FTP / sFTP ftp.inttraworks.inttra.com

    208.99.179.142

I-LINK AS2 (inbound to INTTRA) ifg.inttraworks.inttra.com

    208.99.179.134

I-LINK AS2 (outbound from INTTRA) ifg.inttraworks.inttra.com

    208.99.179.134

Portal Email Notifications (from INTTRA) njprodsmtp01.inttraworks.com

    208.99.179.147

mail.inttraworks.com

    208.99.179.147


For any queries, please reach out to Global Support Team via below channels

Live Chat: http://inttra.force.com/liveagent

Email: service@inttra.com

Phone Call:https://www.inttra.com/contact-us/




Status page last update : March 31st 2020, at 05:03 GMT

PRODUCT / SERVICE

CURRENT STATUS

Booking

All transactions processing normally

Shipping Instructions

All transactions processing normally

Shipping Orders

All transactions processing normally

eVGM

All transactions processing normally

Visibility

All transactions processing normally

CVT

All Transactions processing normally

Bill of Lading

All transactions processing normally

eInvoice

All transactions processing normally

OceanSchedules

All transactions processing normally

FTP/sFTP

All transactions processing normally

AS2

All transactions processing normally

Email Notifications

All transactions processing normally


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